Guide dog helping blind man in the city. Handsome blind guy have rest with golden retriever in the city.

Accessibility

The Villedieu Intercom Tourist Office -Vitrine des Métiers d’art is equipped to welcome people with disabilities, and our team is on hand to offer a warm welcome and advice to help you make the most of your stay.

Visual disability

In our tourist office, a guide strip facilitates access to the reception desk from the entrance.
The entrance door is automatic and opens sideways. Its windows are marked with white stripes.
In the reception area, a system of icons facilitates access to information.
Guide dogs are allowed in the tourist office.
Historical tours in Braille and large print with thermo-inflated images are available at reception (can be borrowed for a deposit for self-guided tours).
Tourist guides in Braille and large print are available for consultation at reception.
The reception area is equipped with blinds to limit backlighting.
Our website has a text enlargement option for the visually impaired, indicated by : A – and A +

Hearing impairment

A magnetic loop enables tourist office staff to be heard in all rooms.
An amplifier installed at the reception desk enables the tourist advisors to be better heard when making enquiries.
A slate is available at reception to enable the deaf or hard-of-hearing to communicate in writing with the tourist advisors.

Mental disability

In the reception area, a system of icons provides easier access to information.
Easy-to-read and understand (FALC) tourist guides are available at reception.
Historical tours in Easy to Read and Understand (FALC) are available at reception.

Motor disabilities

The tourist office is accessible to people with reduced mobility.
The entrance door is automatic and opens sideways.
There are no steps or slopes at the entrance or in the exhibition area.
Sitting chairs are available at reception.
The reception desk has a wheelchair-accessible area.
A 24-hour information terminal is available outside the tourist office. This terminal can be raised to the height of wheelchair users.
Accessibility standards have been applied to the toilets at the rear of the building.

Tourism & Handicap

The Tourist Office holds the Tourisme & Handicap label. It is accessible to people with reduced mobility, and meets the needs of the hearing-, visually- and mentally-impaired. Our team is trained to welcome people with disabilities and is ready to welcome you all year round to help and advise you before and during your stay.

For further information or special requests, please contact our accessibility officer:
Coralie HELAINE
coralie.helaine@villedieuintercom.fr
02 33 61 05 69

Tourism & Handicap Brand